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Fast implementation and minimization of the process operation

Ready-made workflows and expert knowledge built into the system

The BCM module includes ready-to-use screens, notifications, workflows and data integration mechanisms that can be used in production immediately after system installation or serve as the basis for a workshop during which a different configuration will be developed.

 

BCMLogic is not only mechanisms - it is also expert knowledge introduced by our specialists into the system over nearly ten years.

Full BCM cycle support

From business impact to risk analysis to plan testing

The module guides the BCM team from start to finish, significantly helping to implement or optimize all phases of BCM support.

 

The axis used by all the elements of the module is the perfect representation of the Business (processes) - Resources relationship model  - Technology . Users update data using dedicated forms. Access to facilities is controlled on the basis of their role, function and location in the organizational structure.

 

Besides being the central repository of BCM knowledge , the system allows control the workflow, sends an appropriate notification, handles complex acceptance schemes.

Inventorization

The basis for BCM activities is the collection and access to current information about the organization. BCMlogic ONE allows you to access information about:

 

  • Business processes and services – what we do, what we earn

  • Resources – what we need to work

  • Organizational structure – how we function

  • Employees and roles – who we work with and what we are responsible for

  • Permissions – what we have access to

  • Backup locations – where we work if something happens

  • Emergency teams – how we function in a crisis situation

The internal model stores information about the connections between all information about the organization and elements supported in the application: risks, incidents, BIA analyses, procedures, tests, etc.​

BIA analysis

A very important step aimed at determining the criticality of individual processes, expected recovery times and resources (systems, applications, equipment, people, etc.) necessary to resume the functioning of the organization. The analysis is performed based on a fully parameterized wizard that guides the user step by step through the analysis. The application has a built-in operating methodology. The basic steps of the BIA wizard include:

  • Process identification data

  • Business context – contains a description of the process and possible alternative actions

  • BIA Criteria form – consists of questions that examine business processes in terms of impact on brand/image, finances – financial losses, etc.

  • Minimum Acceptable Configuration – a list of resources that the user indicates as necessary for the implementation of the analyzed process

  • Others, depending on the needs of the organization

Risk analysis

The module offers various risk analysis methods for processes classified as critical. One way is to examine the risk for each process in several areas grouping resource categories, e.g.: HR, external suppliers, locations, IT services. Another approach is to examine the risk at the level of each resource that is assigned to at least one critical process. Yet another one is risk testing at the business process level.

Possibility to combine and review information in different sections:

 

  • All risks related to a given process

  • The number of processes affected by a given resource

  • Organizational structure – how we function

  • Losses resulting from the materialization of a given risk, based on information from the BIA analysis

  • Others needed for better management

Emergency procedures

The platform is an intelligent repository of emergency plans and procedures. Individual plans are connected to system elements (processes, resources, tests), which allows for effective and convenient management of their life cycle (from preparation to launch and update) and composing ready-made scenarios.

An interesting option is the version comparator, which allows you to easily detect and approve or reject changes between the current procedure and its new draft version.​

Operation scenarios

The procedure and the list of triggered procedures depend on the nature of the event. The BCM module allows you to define scenarios, including:

 

  • The nature of the event

  • Type

  • The level of probability and impact on the business

  • Related resources

  • Procedures to run

  • Scenario risks

Scenarios can be combined hierarchically - e.g. scenarios for a given voivodeship can be assigned to a superior scenario for the entire country. After running the scenario, the system can send notifications to necessary employees.

BCM Test

A good plan is a tested plan. BCMLogic allows you to:

  • Defining the test schedule

  • Specify any number of tests

  • Overview of archived, active and scheduled tests

  • Creating a test for a given procedure/group of procedures, business processes, resources and any combination of the mentioned parameters

  • Recommendations and recommendations for changes in procedures may be assigned to the test

  • Recommendations have their own life cycle based on workflow, which allows for their controlled implementation and monitoring

Always current BCP documentation

Documents generated from data and templates

From the time when we were responsible for BCM in financial and insurance institutions, we remember two problems.

 

The first was the bloated paper-based BCM plans - on average, there was a minimum of one hundred pages of documentation per department per department, containing the analysis result, inventory of resources, and contingency plans. The problem was that after a month the documents began to become outdated, and their replenishment was practically impossible - after all, apart from BCM, every team or department has its own tasks and business goals.

 

The solution was to be spreadsheets containing information on BCM. The rapid expansion of these sheets and attempts to keep them cohesive became the second problem.

 

You can definitely arrange a BCM based on spreadsheets, but even in a small organization, after some time the overhead is inadequate to the benefits.

Dedicated support for branch facilities

Emergency plans for branch

A simplified and standardized facility/ward emergency plan is built in the form of a one-page wizard divided into sections. Much of the information is downloaded from the application and does not have to be entered by a unit employee. By using a template, the plan can be generated in PDF form and printed for documentation purposes.

Branch test

Similarly to the plans, when handling tests at facilities, the aim was to burden employees with additional tasks as little as possible. The person responsible for the test can delegate permissions to another employee, change the test execution date and select the scenario to be implemented from a predefined list. After selecting a scenario, the system automatically selects the steps to be taken for the test. The user easily records the test result by marking the step, the person performing it and the result of the action.

Process automation and consistency

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